Merchants
Your Candor account
Confirm your plan, set up your account, and get paid with payment links, invoices, subscriptions or a checkout for your store. Your balance, payouts, payments, disputes and bank details are here too.
Which business?
This email has more than one Candor account. Choose one. You can switch later by signing out.
Sign-in codes by email aren't switched on yet. Email support@candorpayments.com and we'll help you in.
How it works
- Type your email. We send you a 6-digit code. No password.
- New here? Tap Create my account. That's it: no forms from us.
- Verify with Stripe. Add your ID and bank on this page, then take payments and get paid.
Next time, sign in with Face ID or your fingerprint: add a passkey once you're in. You stay signed in on this device for 30 days.
We never ask for card numbers, Social Security numbers or passwords by email or phone.
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Test mode: nothing here moves real money.
Your business
Simple plan
Sign in faster next time. Use Face ID, Touch ID or your fingerprint instead of an email code.
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Confirm your plan
DoneYour plan is Simple: 3.9% + 30¢ per card payment, all-in, and 1% + Stripe's bank fee (0.8%, never more than $5, plus $1.50) per bank payment (ACH). No monthly or dispute fees. The pricing page lists every other fee.
Your price isn't ready yet. We'll email you when it is, or email support@candorpayments.com to ask.
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Set up your account
Stripe processes payments for Candor merchants. In its secure forms, Stripe checks your business and collects your ID and bank details. It usually takes about ten minutes, and Candor never sees your full ID or bank numbers.
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Get paid
You can take payments once Stripe has verified your account.
Your balance, payouts, payments, refunds, disputes and bank details are here, in Your money, once Stripe has your details.
Your money
Your balance and payouts, every payment, disputes, and the bank account your payouts go to, straight from your account at Stripe.
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Ready to pay out
On its way
Next payout
Last payout
What you've earned, what's on its way, and every payout to your bank. Payouts are free, on the schedule you choose under Settings.
Every payment, whichever way you got paid. Open one to see its details or refund it, in full or in part. Sending a refund is free; the fees on the original payment aren't returned.
When a customer's bank disputes a payment, it shows here with the reason and the deadline to answer. Send your evidence, or accept it. Disputes cost nothing from Candor, won or lost.
Reports to download for your accountant: what happened to your balance over any dates you choose, and the payments, refunds and fees in each payout.
The bank account your payouts go to, and your business and personal details. Before you change them, Stripe asks you to confirm it's you with a code.
Documents Stripe has for your account, such as tax forms, ready to download.
Ways to get paid
Every way pays into your account, less Candor's fee, and every payment shows in Your money.
Send a link by email, text or chat. Your customer pays on a secure Stripe page, and the money goes to your account, less Candor's fee.
Your links
No payment links yet.
Email an itemized invoice with a pay button. Your customer pays online by card or from their bank account, and we remind them before and after the due date until it's paid.
Your invoices
No invoices yet.
Charge customers every month or every year. They subscribe on a secure Stripe page and can update their card or cancel themselves. We remind them before a free trial ends and before each yearly renewal, and when a payment fails we email them and try their card again.
Subscriptions open once Candor's customer emails are switched on for your account. Email support@candorpayments.com and we'll let you know.
Your plans
No plans yet.
Subscribers
No subscribers yet.
A secure checkout page for your store's cart. Add your products here, and your store sends customers to your checkout link with what's in their cart. Card numbers never touch your website.
Your products
No products yet.
For developers and platforms that build their own checkout, or want payments inside their software. The API docs have every request, with examples.
Candor's API isn't switched on yet. Email support@candorpayments.com and we'll let you know when it is.
API key
OffYour key lets your server create checkouts, payment links, invoices and plans on your account. Keep it on your server: never put it in a web page or an app.
Recent events
No events in the last 30 days.
Settings
Choose how you're paid out, how customers can pay you, how your brand looks to them, and how you sign in.
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Ways customers pay
Turn each one on or off. Changes apply to new payment links, invoices and checkouts.
- CardsVisa, Mastercard, American Express and Discover. Always on.
Passkeys
Sign in with Face ID, Touch ID, your fingerprint or your phone's screen lock instead of an email code. Your face and fingerprint never leave your device.
No passkeys yet.
This browser can't make passkeys. Email codes always work.